Contact
The NFG office is closed on public holidays.
On weekdays, we can be reached by phone from 08:30 to 14:00. On Thursday evenings, we can be reached from 19:30 to 21:00.
The telephone consultation hours on Thursday evenings, September 10 and 17, are cancelled (due to holidays).
Contact details
Visiting address
Boermarkeweg 50-B
7824 AA Emmen
NFG Secretariat Opening Hours
| Monday | 08:30 – 14:00 |
| Tuesday | 08:30 – 14:00 |
| Wednesday | 08:30 – 14:00 |
| Thursday | 08:30 – 14:00 and 19:30 – 21:00 (not in the evening in July and August) |
| Friday | 08:30 – 14:00 |
NFG counselor (confidential counsellor for NFG care providers)
Attention Officer
Data Protection Officer*
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Contacting the NFG: what can you come to us for?
Contact the NFG secretariat if you have a question about the NFG, registration, or your membership. You will find the contact details, visiting address, and opening hours above. There is a dedicated contact person for some questions. Select the topic below that matches your question.
Are you looking for a therapist or coach?
Then you do not need to contact the secretariat. In the member finder find a recognized NFG practitioner near you. Do you want to know what a health insurer reimburses? Then use the reimbursements checker.
Are you a care professional and would you like to join?
First read the terms and conditions on the page about registration with the NFG. It also states which documents you need. If you have any further questions after that, please contact the secretariat.
Do you have a complaint about an NFG healthcare provider?
You can also contact us regarding a complaint. The NFG counselor, the confidential counsellor for NFG care providers, is available for confidential questions. In your message, briefly describe what happened and which care provider you dealt with. This will allow us to help you more quickly.
Questions about privacy and data
For questions about the processing of personal data, you can contact the Data Protection Officer. You can read more about the policy in the privacy policy.
What helps us answer you quickly?
Include your name, phone number, and preferably your registration number in your message if you are already connected. Describe your question as specifically as possible. We will try to answer your question as soon as possible. If you have an urgent question, please call during opening hours.
How we handle your message
We treat every message confidentially. We use your details only to answer your question. If your question concerns a specific care provider, we may sometimes ask you for additional information. We always do this carefully and only to the extent necessary.
Do you want to stay informed?
On the news page You can read about what is happening in psychosocial care and at the NFG. This way, you don't need to get in touch for many questions, because the answer is already there.
Is the form or the phone not working?
Then send an email to the secretariat. Briefly state in the subject line what your message is about, for example registration, training, or a complaint. This will ensure your message reaches the right person.
